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Privacy Policy

WELCOME TO THE PRIVACY POLICY OF MAYFORD

We are dedicated to creating a safe and enjoyable shopping experience for you. So, we would like to inform you about our website procedures.

1. This policy sets out how we handle your personal information if your're a visitor to our Site.

2. When we say 'we', 'us' or 'Mayford' it's because that's who we are and we own and run the Site.

3. If we say 'policy' we're talking about this privacy policy. If we say 'user terms' we're talking about the rules for using the Site.

GENERAL BROWSING

We process navigational information about where you go on our Site. This information allows us to see which areas of our Site are most visited and helps us improve the quality of your online experience by recognising and delivering more of the most desired features and services. Additional information, for example, domain type, browser version, or service provider may also be processed by us, which will provide us with information regarding the general use of our Site. We process this information because it is necessary for our legitimate interests in operating and improving our Site.

THE TYPE OF PERSONAL INFORMATION WE COLLECT

We collect certain personal information about visitors and users of our Site. The most common types of information we collect include things like: user-names, member names, address, telephone number, email address, month and day of birth, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, content you direct us to make available on our Sites (such as item descriptions) and web analytics data. 

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information directly when you provide it to us, automatically as you navigate through the Site, or through other people when you use services associated with the Site.

We collect your personal information when you provide it to us when you complete membership registration, subcribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, send us a communication and buy or provide items or services on our Site.

PERSONAL INFORMATION WE COLLECT ABOUT YOU FROM THIRD PARTIES

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources.   

In particular:

1. Financial and/or transaction details from payment providers located in the Netherlands in order to process a transaction.

2. This privacy notice does not cover the privacy and security practices of the social media sites on which Mayford has Social Media Pages. Please review privacy policies and terms of service on the social media sites if you have any questions about their privacy or security practices.

The social media sites where Mayford has Social Media Pages may provide aggregate information and analysis to Mayford about your use of our Social Media Pages. This allows us to better understand and analyse our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content. We process personal data for these purposes because it is necessary for our legitimate interests in understanding and providing appropriate and relevant content to our customers.

HOW WE USE PERSONAL INFORMATION

We will use your personal information:

- To fulfil an order, or take steps linked to an order: in particular, in facilitating and processing transactions that take place on the Site, like where your purchase an item from our Site.

- Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interest include:

1. Operating the Site

2. Providing you with services discribed on the Site.

3. Verifying your identity when you sign in to any of our Site.

4. Responding to tickets.

5. Updating you with operational news and information about our Site and products e.g. to notify you about changes to our Site, website disruptions or updates.

6. Carrying out technical analysis to determine how to improve the Site and products we provide.

7. Monitoring activity on the Site, e.g. to identify potential fraudulent activity and to ensure compliance with user terms that apply to the Site.

8. Managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey.

9. Managing our legal and operational affairs (including, managing risks relating to content and fraud matters)

10. Improving our products and services

11. Providing general administrative and performance functions and activities and processing your order.

CHANGING YOU INFORMATION

You can access your personal information by logging into your account with your e-mail address and password.

If you want us to remove your personal data from our database, please send an e-mail to info@mayford.com

COOKIES

Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party cookies and third-party cookies for the main purposes of: web functionality, web statistics and advertising. The main feature of cookies is to distinguish one user from another.

We use cookies in order for the website to work properly. The cookies keep track of your settings and are there to help make your shopping experience more convenient. We use cookies to provide us with aggregate data about site traffic and site interaction, to identify trends and obtain statistics and to track - in aggregate form only - our customer's site usage and understand our customer's preferences (such as country and language choices).  We also use cookies to collect usage date such as: duration of session, pages viewed, demographic data such as origin, gender and age, identify trends and obtain statistics etc so that we can offer better site experiences and tools in the future. The cookies we use do not collect any information that can be used to track or identify individuals.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of which type of information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

HOW YOU CAN CONTACT US

If you have any additional questions on how your personal information is used by us, please contact our customer service

By e-mail:

info@mayford.com

Or writing us:

Mayford Warehouse, Handelskade 12, 5211 TH   ’s-Hertogenbosch, The Netherlands

Or call us:

Tel: +31 (0) 6 23 30 65 66

 

Privacy policy Mayford – Updated May 2018